(2021-04-22) Balfour Product Systems

Brian Balfour: Product Systems. As a team grows, there are different teams with different charters they focus on. An immense amount of effort goes into clearly defining those charters, minimizing overlaps, setting success metrics and more. But no matter what you do, everything is connected. (product development)

While clearly defined charters, good success and tradeoff metrics, and solid OKRs can help, the effort that goes into them reach a diminishing return.

Thats because products are systems. Every change you make has 2nd and 3rd order effects. (side-effect, complex system)