(2021-04-30) Hon S09e23 No But Really Where Do You Start

Dan Hon s09e23: No, But Really, Where Do You Start?. Can you give me the bottom line up front? (2021-04-28-HoneS09e22ButWhereDoYouStart)

Sure! Here’s where I ended up: Buy some consulting hours

The consulting hours produce:

• a context (ha, you’re going to have to read below), but basically a description of your environment and your problem that sets up, justifies and can be used to share the need for any problem reframing; and
• a plan, which is your laundry list for what you can/should do next based on what you’ve learned in the context.

what you say you’re buying will define not just the answers you get (in terms of responses to procurement solicitations, like requests for offers), but whom you get answers from, and also the results of that work.

I think most consulting is bad, and doesn’t lead to great outcomes.

How do you buy something foundational, but also bounded in scope? Remember our original motivation was “a better way of coming up with a list of restaurants to inspect than once every two years”. And now, you’re honestly telling me that you want to look at the entire business if you want to do this properly?

I mean, kind of?