Language Action Perspective

Fernando Flores/Terry Winograd concept: "expert behavior requires an exquisite sensitivity to Context"

• cf Cognitive Flexibility Theory

Interview of Jack Reilly on (PDF) "Using the Methods of Fernando Flores"

"The American management thinker Peter Senge, in his book The Fifth Discipline, popularised the idea that organisations can be seen as systems with their own internal logic. Find the right way to deal with the system and it can become a ‘learning organization’.
"Organisations do not learn; people learn. It may be useful to ask ‘What do people do in organisations?’ One of their main activities is talking. Managers spend 63-69 percent of their time in conversation. If we could develop a foundation discipline based on conversation, it might become the much sought-after sixth discipline."
Based on the pioneering work of Chilean Fernando Flores in language and conversations, such a discipline now exists.

Atom of Work https://testing-a-personal-hx.com/atom-of-work/

Terry Winograd paper - In creating computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This paper introduces a perspective based on language as action, and explores its consequences for system design. We describe a communication tool called The Coordinator, which was designed from a language/action perspective, and we suggest how further aspects of coordinated work (coordination) might be addressed in a similar style. The language/action perspective is illustrated with an example based on studies of nursing work in a hospital ward and is contrasted to other currently prominent perspectives.

• Winograd collection of readings on the topic.
• "ActIon-Centered Design" essay online as PDF

see also Action Workflow, BAT/Business As Action Game Theory, DEMO, CHAOS, SAMPO, Coordinator

http://www.reformingprojectmanagement.com/category/language-action-perspective/