(1994-10-14) Ackoff on Deming Philosophy vs Executive Behavior

Russell Ackoff on the Philosophy of W Edwards Deming. Vs the reality of A corporation says that its principle value is maximizing shareholder value. That’s non-sense. If that were the case executives wouldn’t fly around on private jets and have Philippine mahogany lined offices and the rest of it. The principle function to those executives is to provide those executives with the quality of work life that they like. And profit is merely a means which guarantees their ability to do it.